At Eye Lounge you can subscribe and save on our most popular brands, helping you to save money on regular purchases and remove the hassle of reordering.
How do subscriptions work?
Subscriptions are only available on products showing the Subscribe & Save feature. We will dispatch your first order immediately and when we reach your designated time interval, our system will automatically generate a new order for you (and it will submit a repeat transaction to your bank account, look out for Eye Lounge on your statement) so we can begin the recurring dispatch process. The order will be generated in accordance with product provided (e.g 90 days for the MACUSHIELD (90 DAYS)). This is really useful for products that you use on a regular basis, as you make a saving and remove the hassle of having to reorder.
Can I pause or cancel my subscription?
Yes, just email or call us. Terms & Conditions
How is the money taken from my account?
Our system will automatically take payment on your renewal date and once payment has cleared your order will be dispatched. To avoid any delays, please ensure we have your most up to date card and if you are issued a new card before the renewal date, contact us with the updated details.
Can I return an order once received?
Provided the packaging is unopened and not damaged and you are within our returns policy period, then of course you can.What are the benefits?
Our Subscribe & Save helps to take the hassle out of reordering manually, whilst also offering you some extra discount on products you purchase from us regularly!
Manage Your Subscription?
Here's a quick guide on how to log in to your personal profile page and manage your subscription.
- Firstly login to your account via the link at the top of the homepage.
- After logging in with your email and password, and possibly your SHOP login details, you'll see a button labeled "Manage Subscription."
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My Subscriptions
On the Eye lounge subscription management page, customers can easily handle all aspects of their subscription. They can update their payment and shipping information, adjust the products in their subscription, and manage upcoming orders. The page also provides access to order history and the option to apply discount codes. If necessary, there's also an option to cancel the subscription directly. This user-friendly setup ensures you have complete control over your subscription experience.
- We understand that managing a subscription can be tricky for some, which is why we're here to help. Our friendly and empathetic team is available via email and phone to assist you with any request, no matter how big or small. Whether you need help updating your payment information, adjusting your order, or applying a discount code, our knowledgeable staff is ready to make the process as smooth as possible.
www.eyelounge.co.uk/pages/contact-us - We've created this subscription service with our customers' convenience in mind. Thousands of people have benefited from the ease and reliability it provides, making it a vital part of our business. We're proud of how it has not only supported our dedicated customers but also helped us grow and continue offering the best service possible.